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Sacmi Istanbul

WAREHOUSE/OFFICE

 

With the awareness of importance of logistic in a supply chain , we provide to our customers the advantage of our warehouse/office in Eskisehir , where the most of the factories especially in Ceramic field are located around .

The presence of this warehouse/office is enabling  customers to optimize their individual storages that helps for cost saving and prevents time loses on transport also by correct choices at the help of our spare part specialist .

Additionally , we are providing technical assistance for repairing , periodical inspection of SACMI machineries and training by means of our local technical team that brings clear differentiation and uncountable advantages to the customers in many aspects.

 

E-SERVICES

Thanks to a user name and a password, uniquely assigned by the system, the customers have access to the online services, including the following e-Services :

eDocs&eSpares (Spare parts online)
The system eDocs&eSpares allows to consult the instructions manuals for the machines manufactured by Sacmi Imola, browsing through the spare parts catalogues, check for prices and availability of spare parts, making offer requests and purchasing spare parts online
  
eSupport
It is the technical assistance service that the customer can use to solve all kinds of technical problems by simply referring to the F.A.Q. (Frequently Asked Questions) or by communicating online with Sacmi technicians.
 
ePay
It is a fast and reliable system to simplify the payment procedures for spare parts, service operations or, in general, to settle SACMI invoices. Customers can use their company credit card.

 

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